Contact Us

address:Room 462, Building A, Kuide Building, No. 80 Buhua Road, Nansan Community, Buji Subdistrict, Longgang District, Shenzhen

We welcome questions about Havenlorae™ products, orders, shipping, returns, website information, and general customer service matters.

✉️ Customer Support

The primary contact channel for Havenlorae™ is email:

Email: service@havenlorae.com

To help us review your inquiry efficiently, please include relevant information such as your order reference, product name, and a clear description of the issue when applicable.

📦 Order Questions

Customers may contact us regarding:

  • Order information

  • Product details

  • Shipping questions

  • Delivery concerns

  • Return requests

  • Damaged or incorrect items

  • Website or policy questions

🔎 Product Questions

If you are unsure whether an accessory is appropriate for your vehicle, please review the product page carefully and contact us before ordering if additional clarification is needed.

🛡 Privacy Requests

Questions concerning personal information, privacy choices, or data-related requests may also be submitted to the same support email.

Shenzhen Gurun Trading Co., Ltd. reviews customer communications carefully and aims to provide clear, relevant assistance based on the information available.