Contact Havenlorae™
Shenzhen Gurun Trading Co., Ltd.
Owner: Teng Liping
Customer Care
For order updates, product guidance, returns, shipping questions, delivery concerns, damaged or incorrect items, website questions, or general customer service matters, please contact our Customer Care team by email.
To help us review your inquiry efficiently, please include relevant information such as your order reference, product name, and a clear description of the issue when applicable.
Order Questions
Customers may contact us regarding:
- Order information
- Product details
- Shipping questions
- Delivery concerns
- Return requests
- Damaged or incorrect items
- Website or policy questions
Product Questions
If you are unsure whether an accessory is appropriate for your vehicle, please review the product page carefully and contact us before ordering if additional clarification is needed.
Privacy Requests
Questions concerning personal information, privacy choices, or data-related requests may also be submitted to the same customer support email.