Havenlorae™ — Shipping Policy
Shenzhen Gurun Trading Co., Ltd. works to provide Havenlorae™ customers with fast shipping and prompt dispatch while maintaining accurate order handling.
Order Preparation
Orders are reviewed and prepared for shipment based on product availability, destination information, and normal fulfillment requirements.
Customers are responsible for providing complete and accurate delivery details when submitting an order.
Delivery
Shipping progress may depend on:
- Destination
- Carrier operations
- Logistics volume
- Local delivery conditions
- Weather or transportation disruptions
- Other circumstances outside our reasonable control
Because these factors can vary, delivery speed cannot always be guaranteed.
Shipment Updates
Where tracking information is available, it may be provided after the order enters the shipping network.
Delivery Information
Customers should review their delivery information carefully. If an error is noticed, contact us as soon as possible. Changes cannot always be made after fulfillment has started.
Shipping Assistance
For questions about a Havenlorae™ shipment, contact:
service@havenlorae.comWe will review available order and shipment information and assist where reasonably possible.